Welcome to the ERA Real Estate Malta Privacy Policy.
ERA Real Estate Malta is operated by 91 Real Estate Services Limited (C 92020), with its registered office at Kempinski Residences, Apartment 664, Triq ir-Rokon, San Lawrenz, SLZ1040, Malta (“ERA Malta”, “we”, “us”, or “our”).
We are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and store your information.
This Privacy Policy applies whenever you interact with our website, register your property, contact us, submit an enquiry, or use any of our services.
ERA Malta processes personal data in accordance with the Data Protection Act (Chapter 440 of the Laws of Malta)and the General Data Protection Regulation (EU 2016/679 – GDPR).
ERA Malta provides real estate services including the sale, purchase, rental and management of property, together with related advisory support (“Services”).
We collect personal data so that we can:
Deliver and manage our Services efficiently.
Communicate with you regarding property listings, enquiries and appointments.
Register and manage property listings.
Respond to enquiries and requests.
Comply with legal and regulatory obligations, including Anti-Money Laundering requirements.
Improve our website, services and customer experience.
All personal data collected is handled responsibly and used only for purposes consistent with this Privacy Policy.
ERA Malta may collect and process the following categories of personal information:
This may include:
Name.
Surname.
Email address.
Telephone number.
Where you register, sell, rent, enquire about or otherwise interact with a property, we may collect information including:
Property address.
Property description.
Property images.
Information associated with the listing or enquiry.
When you use our website, we may automatically collect technical information including:
IP address.
Browser type.
Device information.
Website interactions.
Navigation and browsing activity.
Where required, we may collect identification documents, financial information or Anti-Money Laundering-related records in order to fulfil our legal and regulatory obligations.
ERA Malta does not knowingly collect personal information relating to children.
We may use your personal data to:
Deliver and manage our Services.
Respond to enquiries.
Register and administer property listings.
Arrange and communicate regarding appointments.
Provide service-related updates.
Improve the functionality and usability of our website.
Meet legal and regulatory requirements.
We process personal data on the basis of contractual necessity, compliance with legal obligations, our legitimate business interests, or your consent where applicable.
All processing is intended to be proportionate and relevant to the purpose for which the information was collected.
With your engagement or consent, ERA Malta may send you marketing communications including:
Property updates.
Newsletters.
Promotional offers.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included within the communication or by contacting ERA Malta directly.
ERA Malta does not sell your personal data to third parties.
ERA Real Estate Malta uses IP address information and cookies to improve the functionality, security and performance of our website and to better understand how visitors use our services.
When you access our website, your device is automatically assigned an Internet Protocol (“IP”) address.
An IP address identifies your internet connection and may provide general information such as your country of origin and the name of your Internet Service Provider.
Each time you access a page on our website, your IP address may be transmitted to our web server so that the requested content can be delivered.
We may log IP information in order to:
Analyse website traffic.
Understand visitor patterns.
Diagnose technical issues.
Improve website performance.
Optimise content delivery.
Improve usability and user experience.
IP addresses are not combined with other personal identifiers for the purpose of individually profiling you and are retained only for as long as necessary for these purposes.
ERA Real Estate Malta uses cookies to enhance your browsing experience, understand user behaviour and provide relevant content.
Cookies are small files stored on your browser or device which enable the website to recognise your device, remember certain preferences and simplify repeated tasks.
We may use the following types of cookies:
Strictly Necessary Cookies
These cookies are essential for the core functionality of the website, including accessing secure areas and submitting forms.
Analytical and Performance Cookies
These cookies allow us to understand visitor numbers, navigation patterns and page performance so that we can improve usability.
Functionality Cookies
These cookies remember preferences such as your language or region and allow us to personalise your browsing experience.
Targeting Cookies
These cookies may collect information about browsing habits in order to provide tailored content or advertising, including through trusted third-party partners.
Session Cookies
These are temporary cookies used during your browsing session. They may be used to authenticate activity and normally expire when you close your browser.
Third-Party Cookies
Certain website functions, including social media integrations, may place cookies on your device. These cookies are controlled by the respective third-party provider and are subject to that provider's own privacy policy.
Most cookies expire after approximately 30 days unless they are session cookies or cookies controlled by third parties.
You can control or block cookies using your browser settings. However, disabling certain cookies may affect the functionality of the website.
Most modern browsers also provide private or incognito browsing modes which may automatically clear cookies when the browsing session ends.
Our website may include integrations or widgets from platforms such as Facebook, LinkedIn and Twitter.
These services may collect your IP address and information about the pages you visit on our website.
Any personal information that you provide directly through these services is subject to the privacy policies of the respective social media platform.
ERA Malta does not control how these third parties process your information and is not responsible for their privacy practices.
ERA Malta may update this Privacy Policy from time to time.
We encourage visitors to review the Policy periodically to remain informed about how personal information is being handled and protected.
Continued use of our website or Services following an update signifies acceptance of the revised Policy.
For further information regarding your personal data, please contact: